Help Center

Memojin is an intelligent learning platform that uses spaced repetition and advanced memorization techniques to help you revise effectively. Create your courses, automatically generate revision cards from your documents, and track your progress.

To get started: 1) Create your first course from the dashboard, 2) Add chapters and lessons, 3) Import your documents or create cards manually, 4) Launch your first revision session. The algorithm will automatically adapt to your pace.

Go to 'My Courses', click on 'New Course', enter the name, description and choose a color. You can then add chapters and lessons to organize your content.

Memojin accepts PDF, DOCX, TXT, MD (Markdown), PPTX files and images (PNG, JPG). The AI analyzes the content and automatically generates relevant revision cards.

The study cycle (High School, Bachelor, Master, PhD, etc.) allows the algorithm to adapt the difficulty and pace of revisions to your academic level. This optimizes learning according to your needs.

**Memojin offers two families of cards:** **REVISION CARDS (Memorization)** For learning and retaining key concepts: • **Single choice** - One correct answer among options • **Multiple choice** - Several correct answers possible • **Free text** - Answer in your own words • **True/False** - Validate or refute a statement --- **TRAINING CARDS (Practice)** To test yourself before exams: • **MCQ** - Single or multiple choice questions • **True/False** - Statements to validate • **Fill in the blank** - Complete sentences with missing words • **Matching** - Match corresponding elements --- **When to use what?** • **Revision**: Daily, for long-term memorization • **Training**: Before an exam, to test your knowledge **Tip:** The AI automatically generates both types of cards from your documents!

Yes! All cards can be edited. Click on a card in the 'Cards' view, then on 'Edit' to change the question, answer, options or explanation.

Revision sessions use the spaced repetition algorithm (SRS). The algorithm automatically selects cards to review based on your past performance and time elapsed since the last revision.

Revision follows the SRS algorithm and selects cards you need to review. Training allows you to freely practice any chapter, ideal for preparing an exam or reinforcing specific concepts.

Hybrid sessions combine work and breaks following the Pomodoro technique. Default: 25 minutes of revision followed by 5 minutes break. You can customize these durations in your preferences.

First create an exam in your calendar with the relevant chapters. Then, go to the 'Training' tab and click on 'Simulate an exam'. Select your exam to launch a session with all associated cards.

To promote long-term retention, it's better to space out sessions. The algorithm optimizes memorization over several days rather than in intensive sessions. You can disable this limit in settings.

The calendar displays all your events: scheduled revision sessions, training sessions, exams and reminders. You can manually add events or let Memojin automatically create your schedule.

Algorithmic planning analyzes your exams and automatically generates an optimal revision schedule. It intelligently distributes sessions based on exam dates, workload and your preferences.

**The credit system for AI generation:** **What is a credit?** A credit = one unit that allows you to generate content with our AI (revision cards, training cards, summaries). **TWO TYPES OF CREDITS** **Monthly credits (subscription)** • Included in your plan • Renewed each month • Unused credits don't roll over **Purchased credits (packs)** • One-time purchase without subscription • Valid for 1 year after purchase • Add to your monthly credits --- **CONSUMPTION PER DOCUMENT** • **Short document (1-5 pages)**: ~10-20 credits • **Medium document (5-20 pages)**: ~20-50 credits • **Long document (20-50 pages)**: ~50-100 credits --- **HOW TO GET CREDITS** • **Welcome bonus**: Credits offered at sign-up • **Subscription**: Monthly credits based on your plan • **Credit packs**: One-time payment, lifetime credits --- **TRANSPARENCY** • Cost estimate before each generation • Consumption history in your profile • Alert when credits are low **Tip:** The AI uses fewer credits on well-structured documents with clear headings!

**Memojin offers 4 plans tailored to your needs:** **SOLO PLAN** (from €6.90/month) • 100 AI credits/month (renewable) • Create courses, chapters, lessons • Import documents • SRS revision and training • Join work groups --- **MENTOR PLAN** • More AI credits/month • Create and manage work groups • Share content with members • Group statistics • Ideal for teachers --- **PRO PLAN** • Extended AI credits • Advanced features • Detailed student tracking • In-depth analytics • Priority support --- **INSTITUTION PLAN** • Custom solution • Unlimited users • Unlimited AI credits • Interface customization • Dedicated support • LMS/SSO integrations --- **FREE TRIAL** • 7-day trial with 20 free credits • Test all features • No commitment **All subscriptions include:** • Multi-device sync • Mobile app • Automatic cloud backup • Free updates

**LIMITED MODE (without subscription)** Without an active subscription, you have access to limited mode: **WHAT YOU CAN DO** • Access content shared with you • Review cards from groups you're a member of • Train on shared content • View your basic statistics • Join work groups **WHAT REQUIRES A SUBSCRIPTION** • Create your own courses • Import documents • Generate cards with AI • Create work groups • Share content --- **FREE TRIAL** To test all features: • 7-day free trial • 20 credits included • No commitment • Full platform access --- **IDEAL FOR** • **Students**: Access content shared by your teachers • **Group members**: Review your study group's content • **Discovery**: Try Memojin before subscribing **Want to create your own content?** Upgrade to a Solo, Mentor, or Pro subscription!

Absolutely. All your data is encrypted and stored securely. We never share your personal information with third parties. You can export or delete your data at any time.

**Memojin is available on all your devices!** **NATIVE APP (iOS & Android)** The Memojin mobile app is available: • **iOS**: iPhone and iPad (iOS 13+) • **Android**: All smartphones and tablets **Mobile app features:** • Complete SRS revision • Training sessions • Browse your courses and cards • Profile management • Sign in with Google, Apple or email • Real-time sync with web **Easy sign-in:** • Google Sign-In (iOS and Android) • Apple Sign-In (iOS only) • Email and password --- **RESPONSIVE WEB APP** The web version also works perfectly on mobile: **On iPhone (Safari)** 1. Open memojin.com in Safari 2. Tap the Share icon 3. Select "Add to Home Screen" **On Android (Chrome)** 1. Open memojin.com in Chrome 2. Menu (⋮) → "Add to Home Screen" --- **Recommendations:** • **Mobile app**: For quick daily revisions • **Web version**: For content creation and document import **One account, all your devices!** Your data syncs automatically.

**Memojin currently requires an internet connection.** **WHY CONNECTION IS REQUIRED** • Real-time sync between your devices • AI card generation (server-side) • Automatic progress saving • Access to shared content --- **WHAT WORKS WITH UNSTABLE CONNECTION** If your connection is intermittent: • Already loaded cards remain accessible • Your answers are saved locally • Sync resumes automatically --- **TIP FOR TRAIN/PLANE** 1. Open Memojin with a good connection 2. Navigate to the cards you want to review 3. They'll be cached for the session 4. Review even if connection is unstable 5. Data syncs when network returns --- **WHAT ALWAYS NEEDS INTERNET** • Generating new AI cards • Importing new documents • Updating algorithmic planning • Accessing new shared content **Full offline mode:** In development for a future update.

Yes, you can export your courses and cards in JSON or CSV format from settings. This allows you to backup your data or use it in other applications.

**Collaborative sharing is available via Work Groups!** **WORK GROUPS** Create groups to collaborate with classmates or students: **How to create a group:** 1. Go to 'Study Groups' from the menu 2. Click 'Create a group' 3. Give it a name and description 4. Invite members by email **What you can share:** • Complete courses • Individual chapters • Specific lessons • Card decks --- **FOR TEACHERS** • Create a group for your class • Share your courses with one click • Track each student's progress • View group statistics • Identify areas of difficulty --- **FOR STUDENTS** • Join your teachers' groups • Create groups with classmates • Share your own cards • Study the same content together --- **GROUP FEATURES** • **Group statistics**: Member rankings, success rates • **Individual tracking**: Each member's progress • **Synchronization**: Automatic content updates • **Member management**: Add/remove participants --- **Availability:** • **Solo plan**: Join groups only • **Mentor/Pro plans**: Create and manage groups • **Institutions**: Unlimited groups with advanced features **Tip:** Shared content stays synced. When you update your cards, all members see the changes!

On the login page, click on 'Forgot password'. Enter your email and you'll receive a link to reset your password. The link is valid for 24 hours.

Go to 'My Profile' > 'Email and Security'. Enter your new email address and confirm with your current password. A verification email will be sent to the new address.

To delete your account, go to 'My Profile' and scroll to the 'Danger Zone' section. Warning: this action is irreversible and will delete all your data.

The dashboard displays your main statistics: mastered cards, success rate, study time. Detailed graphs are available in the 'Statistics' section (Premium).

In 'My Profile' > 'Notifications', you can choose to receive email reminders for your scheduled sessions, upcoming exams, and other important events.

The interface is available in French, English, German, Spanish and Italian. You can change the language in the profile menu. AI-generated content adapts to the language of your documents.

Try clearing your browser cache, closing unnecessary tabs, or using a modern browser (Chrome, Firefox, Safari). If the problem persists, contact support.

Memojin works on all modern browsers: Chrome, Firefox, Safari, Edge (latest versions). For optimal experience, we recommend Chrome or Firefox.

You can contact us via the contact form in the Help Center, by email at contact@memojin.com, or via live chat (available for Premium users).